– After we complete the training program for you, we will continue to directly support you in applying the software for 02 months.
– Warranty period: we are responsible for free warranty and maintenance of the software for 12 months from the date the two parties agree to sign this contract.
– If you continue to want technical support after 12 months, we will have to purchase a support fee according to the manufacturer's attached price list.
– Support and warranty method:
– In case of problems, you must notify us immediately by phone. We are responsible for fixing the problem within 36 hours for minor problems and 72 hours for serious problems. You are responsible for paying for our fuel and business expenses.
– If after the warranty period, both parties agree to sign a maintenance contract, we will continue to guarantee the program for you, the warranty method will be as above.
– Warranty period: we are responsible for free warranty and maintenance of the software for 12 months from the date the two parties agree to sign this contract.
– If you continue to want technical support after 12 months, we will have to purchase a support fee according to the manufacturer's attached price list.
– Support and warranty method:
– In case of problems, you must notify us immediately by phone. We are responsible for fixing the problem within 36 hours for minor problems and 72 hours for serious problems. You are responsible for paying for our fuel and business expenses.
– If after the warranty period, both parties agree to sign a maintenance contract, we will continue to guarantee the program for you, the warranty method will be as above.
